New research shows that open source ChatGPT-style AI setups can potentially route callers to the right person in a call center using natural language, without following infuriating menu choices that ...

ID theft is when someone illegally poses as you, usually to get money. Know these warning signs and prevention tips. Many, or all, of the products featured on this page are from our advertising ...

Katelyn is a writer with CNET covering artificial intelligence, including chatbots, image and video generators. Her work explores how new AI technology is infiltrating our lives, shaping the content ...