A third-party customer service system used by Discord's support teams has been hacked, compromising some user personal data, including government IDs. Discord has written to some users confirming that ...

“There has been remarkable consistency at the top in the three years of our Best Customer Services lists: Chick-fil-A (No. 3 ...

Discord says that hackers made off with images of 70,000 users’ government IDs that they were required to provide in order to ...

Amazon says its systems are back online again after connectivity issues persisted Monday. But reports of problems with Amazon’s cloud computing services unit AWS continue.

Update, October 10, 2025: Discord has confirmed 70,000 users were affected by a recent data breach affecting a third-party customer service provider. In a statement shared with The Verge, the platform ...

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Amazon, Google, Snapchat, Roblox, Fortnite, and Canva are amongst the applications that have stopped functioning after Amazon ...

The United Bank for Africa Plc has officially flagged off its annual Customer Service Week for 2025. Embracing the global theme of ‘Mission Possible’, the bank indicated a commitment to making the ...

Matt Garman became CEO of Amazon Web Services in June 2024. An AWS outage affected major platforms like Roblox and Zoom, ...

AWS said in a status update on Monday just before 4 p.m. EDT that all of its services had "returned to normal operations" after much-used sites like Snapchat, Canva, Venmo, Coinbase, Ring doorbell ...