As companies chase efficiency, it's no surprise that today's customer service call is more likely to be answered by a bot than by the much-maligned, outsourced operators of the past. Executives ...

Joseph Juran was a pioneer in the study of quality control. His management theory has gained worldwide recognition in the science, engineering and mathematics fields. His “Juran’s Quality Control ...

Python is a great language for automating everyday tasks, from managing files to interacting with websites. Libraries like ...