ServiceNow Inc. today debuted a new release of its Now Platform that introduces a robotic process automation tool, as well as an expanded collection of industry-specific features. ServiceNow’s Now ...

There’s a whole lot of big data out there waiting to be channelized; but organizations, with a plethora of information, applications and systems just waiting to be connected in the work environment, ...

From cancelled conferences to disrupted supply chains, not a corner of the global economy is immune to the spread of COVID-19. Read now ServiceNow has updated its Workplace Service Delivery product ...

Jack Nichols is the CTO for federal and senior manager of technical resources for CDW•G. He supports all federal civilian and defense department agencies, and meets regularly with agency technology ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More ServiceNow has rolled out a trio of solutions to improve productivity for ...

ServiceNow CEO Bill McDermott took to the main stage at Knowledge 2023 to tell the audience that with the advancements in AI, intelligence will become the primary source of value creation. Some 15,000 ...

ServiceNow and Salesforce are two common tools for IT service management (ITSM) needs. The biggest difference is that ServiceNow was built for the IT operations side of the business, whereas ...